Click here to register

Social Media Marketing Tips
for SMBs During a Pandemic

The world has changed a lot since the pandemic started. In this talk, Dennis will share his insights and how to address customer experiences in 2022 and how small- to medium-sized businesses can use social media marketing to thrive in this newer digital era.

Are you curious about the explosive growth of TikTok and video, or Instagram Stories, algorithms, Google’s switch to mobile or the end of the cookie?

Join us to hear from Dennis as he explains the new world of digital media created by the pandemic. Learn how social media is the best way to grow audiences and revenue for businesses from small to large.

Key takeaways include:

  • What is TikTok and why it’s important
  • How to use influence as a sales strategy
  • Learn secrets to growing followers for your brand
  • Insider tips for managing social media effectively

Join us on Thursday, January 27, 2022. We’ll be live and in person at CityCentral – Addison. The event is free to attend, but please register below.

About Dennis Wakabayashi

As Chief Collaboration Officer for Team Wakabayashi, he consults with and advises businesses, regularly working with start-ups and Fortune 500 brands around the world to define CX strategies and lead tactical implementation. He is a Digital Marketer instructor at the University of Wisconsin-Madson and authored a book: Laying Golden Eggs – How to Create Profitable Customer Experiences.

In 2021, Dennis was a keynote speaker at the World Marketing Summit in Turkey, appearing as the only USA delegate speaking at the West African CX summit, speaker at the LATAM CX conference, workshop leader at CCW (the USAs largest CX event) and the Host and MC of CXS (Canadas largest CX event).

Additionally, as an industry influencer and author, he was recently named one of the top 50 (CX) experts of the decade and the 100 eminent global influencers award for his work in the global marketing markets. He ranks among the top 150 CX influencers globally on social media.

Dennis’ website and social channels:



Thursday, January 27th
7:30am – 9:00 am CST

Program Format:

  • 7:30am — Pre-meeting networking
    (coffee provided)
  • 8:00am — Opening remarks & welcome
  • 8:15am — Main presentation and Q&A
  • 9:00am — Wrap up & networking